Terms and Conditions 

These Terms and Conditions apply to the booking of all sessions at Wacky World Inflatable Parks.

These Terms and Conditions contain important information regarding participation by you and the members of your party and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept our Booking Terms and Conditions.

1.1 No variation to these Terms and Conditions shall be binding unless agreed by WACKY PLAY LTD ta Wacky World Venues.
1.2 Wacky World reserves the right to make changes to the Activities for any reason and without notice.
1.3 Any persons using the inflatable park must be 5 years of age or over, unless participating in a specific toddler session, and in which case must be accompanied by a responsible consenting adult or guardian.
1.4 Any person using the Wacky World facilities must complete, or have a wavier completed on their behalf. Those participants under 18, or any participant without the capability to complete their own wavier, must ensure a legal guardian has completed a wavier on their behalf.
1.5 Any person causing willful damage to the facilities, fixtures or fittings of Wacky World will be liable to pay for the rectification of any damage caused. This includes any damage caused by misuse of equipment and/or failure to comply to supplied guidance.
1.6 Wacky World does not accept responsibility for the loss or damage to personal property whilst onsite. This includes vehicles in surrounding car parks or parked on neighbouring roads. Vehicles and their contents are left at their owner’s risk.
1.7 Wacky World reserve the right to refuse admission to anyone engaging in what is believed to be antisocial or unsafe behaviour.  On the basis of health and safety Wacky World reserves the right to refuse entry to late arrivals.
1.8 The activities include all variations of trampolining and participation is not without risk as serious misuse could be fatal. All participants and spectators must attend a safety briefing prior to every park session.
1.9 Wacky World reserves the right to refuse admittance to participants or to remove a participant from the premises should it be deemed necessary to do so. This includes a participant whose behaviour is considered unsafe, or who is thought to be under the influence of alcohol or drugs. The decision of the Duty Manager will be final.
1.10 Participants will not be individually supervised by a Court Monitor in the Wacky World venue. A responsible adult must remain on site for any child 12 years of age or under. Participating adults must sign a waiver stating that he or she will accept responsibility for the safety of themselves and for supervision of children in their care.
1.11 All inflatables are restricted to a weight limit of (21 st). Participants over this weight limit are not permitted to take part in the park as this represents a considerable risk to the participating individual themselves.
1.12 Participants must be dressed appropriately. Wacky World reserves the right to refuse admittance to the park to any participant who is not appropriately dressed. The minimum standard of expectation in dress code includes a vest top and shorts. All participants should ensure they remove all jewellery before participating in any activities.
1.13 All participants are required to wear socks for hygiene reasons whilst in the park and socks are on sale at the park.
1.14 No refunds or compensation will be payable by Wacky World in the event that any participant is not permitted to, refused permission or decides not to, undertake or complete the activities.

2. Group and Party Bookings
2.1 In the event that Wacky World are providing catering for your group specific dietary requirements must be communicated at the time of booking to ensure these requirements are met where possible. Failure to provide adequate notice of any changes to dietary requirements may lead to an inability to supply said requirements.
2.2 Should a group choose to make amendments to their catering options, a minimum of 7 clear days notice must be provided.
2.3 Birthday Parties: The addition or reduction of guests to a birthday party must be completed under the following conditions; the remaining number of guests does not fall below 10, that Wacky World has adequate space to accommodate additional participants and finally, all changes are made in accordance to the refund and transfer policy.
2.4 Birthday Parties: A party is required to present themselves to a member of staff 15 minutes prior to the confirmed park entry time. Rights of admission can be refused at any time in the case of excessive lateness.
2.5 – Deposit refunds will only be given to parties in extreme circumstances.  A party cancellation will be offered a change of date.  If a change of date is not suitable the deposit will be forfeited.  Any parties paid in full will be offered a change of date or a 50% refund if cancelled 4 weeks prior to the party

3. Price and Payment
3.1 Wacky World reserves the right to change its prices at any time. As much notice as possible will be given should a change in price occur.
3.2 No refunds will be given for transactions made by gift vouchers. Bookings may be transferred in adherence with our transfer policy.

4. Refunds and Transfers
4.1 – Any cancellations with 14 clear days’ notice, will be offered a transfer of dates.  In the event an alternative date cannot be found this would result in all monies lost.
4.2 – Covid-19 – If a party deposit has been paid for a party due to go ahead during March, April or May 2020 a change of date will be offered.  If a change of date isn’t suitable the customer will be offered 6 Bounce Vouchers as compensation with a face value of £59.70.  A refund will not be offered during this time.

WACKY PLAY LTD ta Wacky World Venues Registered No: 12851575